FAQs

You can place an order by phone, fax, or through our website ordering system.

For online orders, create an account and select your desired products.

For fax orders, follow the link below to download the order form, and submit it to us at 484-879-4249.

Cheng Crowns Order Form

You can! For dentists that would like to try Cheng Crowns, we offer trial kits, which can be returned within 60 days of delivery for a full refund. We are certain our crowns for primary teeth will exceed your expectations for aesthetics, durability and ease of use.

Learn more about Cheng Crowns’ trial kits on the 60-day trial page.

Cheng Crowns Classic:  D2934 – Prefabricated, aesthetic, coated stainless steel crowns – Primary tooth.

Cheng Crowns Zirconia: D2929 – Prefabricated porcelain/ceramic crowns – Primary tooth.

In one of our pediatric crown procedure videos, the dentists at Doc Bresler’s demonstrate the pre-op crown procedure in their Philadelphia dental practice.

For detailed information on pediatric crown preparation, watch our crown preparation videos which include general tips as well as different approaches to pediatric crown prep including conservative vs. aggressive.

Cheng Crowns correspond to 3M Unitek® stainless steel crown sizes. Determine your patients’ tooth size with a 3M Unitek crown prior to use of Cheng Crowns to eliminate the need for unnecessary loading and re-sterilization. Posterior crowns may require a more aggressive prepping of the tooth structure for better fit.

In our pediatric crown sizing video, Dr. Jason M. Bresler D.M.D explains how he sizes anterior crowns for primary teeth. He has placed thousands of Cheng Crowns pediatric crowns over the years, so his insights are invaluable.

Cheng Crowns Pre-veenered Classic Crowns: We recommend cold sterilization with hydrogen peroxide based sterilants (e.g. Revital-Ox, Sporox II) that are safer and less irritating than glutaraldehyde. Autoclave or chemiclave methods may compromise the integrity and color of the veneer, and thus should not be used.

Cheng Crowns Monolithic Ceramic Zirconia Crowns: Autoclave sterilization is recommended.

Our Classic crowns for primary teeth are pre-crimped to increase retention and ensure a stronger and reliable fit to the tooth structure during cementing. Additional crimping on the lingual side of the crown can be performed as needed. Watch our crown preparation videos for more information on pediatric crown crimping.

Our Zironia crowns have a built in Crimplock design that features a simulated crimp.

We only accept unused crowns. Simply download our USPS First Class business reply label here, affix it to any rigid box (not a plain envelope or bubbled envelope), and drop the box off at any post office station. Any crowns shipped otherwise, and damaged during shipment, will be subject to refusal and returned to sender.

Unused crowns returned to us for size exchanges may be subject to a return shipping fee.

Please contact us at sales@chengcrowns.com for the latest information on availability outside of the United States.

• Standard shipping by UPS Ground is $8.00 for continental U.S.A. **
• Expedited rush delivery is available via 1-day, 2-day, or 3-day shipping**. For Next Day Saturday Delivery, Early AM 1-Day** or Early AM 2-Day** delivery, please contact us for pricing.

** Please note: Weekends are not considered transit days

• All Classic posterior starter kit and crown orders are made to order and may take up to ten (10) business days to fabricate.

All Cheng Crowns pediatric crowns can be cemented with any high quality glass ionomer or resin-modified glass ionomer cement. For Cheng Crowns Zirconia crowns, we recommend using an additional ceramic cleaning paste (eg. Ivoclean by Ivoclar Vivadent) after try-in before cementing to maximize cement adhesion.