Please note: Our laboratory will be closed for the holidays from 12/23/2017 -01/01/2018. All orders received after 12/20 may not be processed until 01/02/2018. We apologize in advance for any inconvenience.

FAQs

How do I place an order for Cheng Crowns pediatric crowns?

You can place an order by phone, fax, or through our website ordering system.

For online orders, create an account and select your desired products.

For fax orders, follow the link below to download the order form, and submit it to us at 484-879-4249.

Cheng Crowns Order Form

Can I try Cheng Crowns pediatric crowns risk-free?

You can! For dentists that would like to try Cheng Crowns, we offer a 60-day trial period for our pediatric crown starter kits. We are certain our crowns will exceed your expectations for aesthetics, durability and ease of use. Learn more about Cheng Crowns’ starter kit 60-day trial period.

What are the ADA codes for Cheng Crowns pediatric crowns?

Cheng Crowns Classic:  D2934 – Prefabricated, aesthetic, coated stainless steel crowns – Primary tooth.

Cheng Crowns Zirconia: D2929 – Prefabricated porcelain/ceramic crowns – Primary tooth.

What is the pre-op procedure for pediatric crowns?

In one of our pediatric crown procedure videos, the dentists at Doc Bresler’s demonstrate the pre-op crown procedure in their Philadelphia dental practice.

What are the steps for Cheng Crowns crown preparation?

For detailed information on pediatric crown preparation, watch our crown preparation videos which include general tips as well as different approaches to pediatric crown prep including conservative vs. aggressive.

What is the best way to place one of your posterior crowns for primary teeth?

Cheng Crowns correspond to 3M Unitek® stainless steel crown sizes. Determine your patients’ tooth size with a 3M Unitek crown prior to use of Cheng Crowns to eliminate the need for unnecessary loading and re-sterilization. Posterior crowns may require a more aggressive prepping of the tooth structure for better fit.

What is the best way to size Cheng Crowns anterior pediatric crowns?

In our pediatric crown sizing video, Dr. Jason M. Bresler D.M.D explains how he sizes anterior crowns for primary teeth. He has placed thousands of Cheng Crowns pediatric crowns over the years, so his insights are invaluable.

How should I sterilize Cheng Crowns?

Cheng Crowns Pre-veenered Classic Crowns: We recommend cold sterilization with hydrogen peroxide based sterilants (e.g. Revital-Ox, Sporox II) that are safer and less irritating than glutaraldehyde. Autoclave or chemiclave methods may compromise the integrity and color of the veneer, and thus should not be used.

Cheng Crowns Monolithic Ceramic Zirconia Crowns: Autoclave sterilization is recommended.

How does pre-crimping your crowns make them superior?

Our crowns for primary teeth are pre-crimped to increase retention and ensure a stronger and reliable fit to the tooth structure during cementing. Additional crimping on the lingual side of the crown can be performed as needed. Watch our crown preparation videos for more information on pediatric crown crimping.

Are orders outside the continental US (Alaska, Hawaii) charged international shipping rates?

All orders to Canada will be shipped via UPS Standard® at a fixed rate of $18.00.  Orders to other foreign countries will be shipped express at a fixed rate of $56.00. Please contact us at 610-296-5525 or info@chengcrowns.com for other expedited shipping options and rates.

How do I ship crowns to you?

Simply download our USPS First Class® business reply label here, affix it to any rigid box (not a plain envelope or bubbled envelope), and drop the box at any post office station. Any crowns shipped otherwise, and damaged during shipment, will be subject to fee.

Unused crowns returned to us for size exchanges may be subject to a return shipping fee.